Computer Science Colloquium

Dr. Daniela Damian

Collaborative software development and social networks in action: A framework and experiences from studies of collaboration and project outcomes in global software teams

Wed 26.05.2010, 13:00, 60 minutes
T 211

Abstract

Research has documented, over the last ten years, communication problems faced by software teams and how they affect processes of coordination and integration, ultimately leading to poor software quality and dissatisfied customers. In global teams in particular ineffective communication leads to lack of awareness of related work and progress in the project. This in turn significantly impacts the quality of social interaction and collaboration of those that have coordination needs due to technical dependencies in the project. In this talk I discuss experiences from a series of studies that employed a social network approach in the study of communication of global software development teams in two large international organizations. Our findings (1) confirm that communication does indeed play a crucial role in affecting the quality of project outcomes and (2) provide some insights into patterns of information flow in teams with high coordination needs.

Bio

Associate Professor in the Department of Computer Science University of Victoria

Invited by Univ.-Prof. DI Dr. Alexander Egyed

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The Computer Science Colloquium is organized by the Department of Coputer Science at JKU, the Österreichische Gesellschaft für Informatik (ÖGI) and the Österreichische Computergesellschaft (OCG).

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